Reference

Open atome88 Terms Before You Join

Our Terms & Conditions set the account rules for DANA, OVO, GoPay and QRIS transfers, identity checks, lobby conduct, and game-session records before you join.

DANA account rulesQRIS wallet termsLocal-law eligibilityGame recordsSecurity checks
atome88 Open atome88 Terms Before You Join
CONTACT PATHS

Contact Us About Terms Changes

Clear contact paths help you act on the Terms without waiting for a policy guess. We handle term questions through live chat, WhatsApp and email, with Bahasa Indonesia and English support from 10:00 to 02:00 WIB. Tell us your account phone number, the payment rail involved, and the section you are asking about; we can then trace the account step and give a direct answer. For payment clauses, screenshots are useful, but never send a password or OTP.

Team online

Live chat

Use live chat from the lobby footer when a term affects sign-in, wallet access or game records. We are online 10:00–02:00 WIB and may ask for your account phone number before discussing account details.

WhatsApp

Message WhatsApp support when you need to ask about a DANA, OVO, GoPay or QRIS term tied to a specific transfer. Send the transaction time and your account name, not your password.

Email

Email support for term-change questions, correction requests or account closure wording that needs a written trail. Include the clause title, your account phone number and the device you used for the account step.

ACCOUNT CARE

Manage Data Choices Under These Terms

Terms only work when account records are handled carefully, so we connect each rule to a clear data step.

Account data

Your name, phone number and login email are kept with the account Terms you accept. If a spelling error affects verification, contact support; we may request a matching payment record before changing stored details.

Cookies

Cookie choices help us remember session status and language while you read or accept the Terms. You can clear browser cookies anytime, but sign-in and QRIS status screens may ask you to verify again.

Security

The Terms require you to protect passwords and device access. From Profile > Security, update your password after using a shared phone, and tell us quickly if your account shows a session you do not recognise.

Retention

Wallet and game-session records are retained long enough to handle disputes, account checks and legal requests where they apply. Retention periods may differ by record type, such as QRIS receipts, login logs and table results.

Correction requests

You can ask us to correct account data when it is inaccurate or incomplete. We check the request against your account phone number, payment trail and recent sign-in activity before making the change.

Account holds

If Terms require a temporary hold, we explain the affected account function, such as withdrawals, sign-in or game access. Holds may apply during identity checks, duplicate-account checks or payment confirmation with DANA, OVO, GoPay or QRIS.

Ask About Terms Before You Join

These questions focus on how the Terms apply when you create, fund, access or change your account. They are written for practical decisions: which account detail must match, what happens when a payment needs checking, and how we contact you about updated wording. If your situation involves local-law access, support will treat the answer as case-specific and available only where local law permits. Keep your payment receipt and account phone ready when you contact us, because those details usually identify the term involved.

Yes. When you submit the account form, verify your phone number and enter the lobby, you accept the current Terms. We may ask for acceptance again after material wording changes.

No. Our Terms allow one account per person unless support has clearly approved another setup for a documented reason. Duplicate accounts can trigger checks on sign-in, withdrawals and payment records.

The payment clause explains that DANA, OVO, GoPay and QRIS names must match your account where requested. If a transfer is unclear, we may hold wallet crediting while we verify the receipt.

For Super Sic Bo, Crash Games, Fish Hunter and sportsbook markets, the completed session record shown by our system is the account record we use for disputes. Screenshots help context but do not replace that record.

Yes. We can update wording for security, payment handling, account checks or local-law reasons. We place the update date on this page and may ask you to accept the new wording at sign-in.

Contact us before using the affected account function. We can explain the clause and your options, including account closure steps, but continued use after acceptance means the Terms apply to your activity.

Use live chat, WhatsApp or email and provide your account phone number plus the detail you want corrected. We verify the request against account history before changing stored data.